As a result of the identification of a concern, the quality management program plan must include a method to do what?

The quality management program plan must include a method to make changes or take action in response to identified concerns. This is essential because the primary purpose of a quality management program is to ensure continuous improvement in care and services provided within a healthcare setting. When a concern is identified, whether it pertains to patient safety, care quality, or operational efficiency, it is crucial that an actionable response is developed.

Taking action based on concerns demonstrates a commitment to enhance care quality and address potential risks proactively. This can involve developing new protocols, modifying existing procedures, or implementing improvements that are necessary to resolve the identified issue. By focusing on action-oriented responses, facilities can effectively mitigate risks, improve outcomes, and maintain compliance with regulatory standards.

While increasing staff training, notifying family members, or submitting a report might be important in certain contexts, they represent specific methods through which action can be taken rather than being the action itself. The fundamental goal is to develop strategies for making necessary changes that enhance quality and address the root of the concern.