In what manner must a facility inform residents of changes according to their rights?

A facility must inform residents of changes regarding their rights in both oral and written formats to ensure clear and effective communication. This dual approach recognizes the diversity in residents' preferences and needs for information consumption. By providing information both verbally and in writing, the facility accommodates those who may have difficulty understanding written communications alone, and it also reinforces the message through repetition.

This method fosters transparency and ensures that residents fully comprehend significant changes that may impact their rights. Moreover, having a written record serves as documentation that can be referred back to, providing clarity and accountability while helping to avoid misunderstandings that can arise from verbal communication alone. Providing information solely in one format may not effectively meet the needs of all residents, which is why a combination is the preferred approach in this context.