One criterion in the Nursing Services portion of the quality rating ensures the resident’s representative and attending physician are notified if the resident experiences what?

The criterion in the Nursing Services portion of the quality rating that requires notification of the resident's representative and attending physician is specifically focused on instances where the resident experiences a change in condition or an incident requiring medical services. This protocol is essential for ensuring the safety and well-being of the resident, as timely communication can facilitate necessary medical interventions and adjustments to care plans.

When a resident’s condition changes—whether for the better or worse—immediate awareness by healthcare providers and family members is crucial for making informed decisions and addressing any emerging health needs. This proactive approach helps in preventing further complications and supports optimal health outcomes for residents. The other options, while related to healthcare processes, do not address the critical need for alerting relevant parties about changes that could impact the resident's current or future care.