What is the role of a case manager in a health care institution?

The role of a case manager in a health care institution is primarily centered around the coordination of physical and behavioral health services for patients. This involves assessing a patient’s needs, developing a comprehensive care plan, and ensuring that all necessary services are provided efficiently and effectively.

Case managers serve as a vital link between patients, families, and health care providers. They work to coordinate various aspects of patient care, manage resources, and advocate for the needs of patients, which can include arranging for medical appointments, therapy, medication management, and other support services. Their holistic approach addresses both physical and behavioral health, reflecting the interconnected nature of a patient's overall well-being.

This role is crucial in promoting optimal patient outcomes, as they help navigate complex health care systems and ensure that patients receive the appropriate level of care tailored to their specific situations.