What program must a facility establish and maintain according to the Environment and Infection Control criteria?

A facility must establish and maintain a pest control program according to the Environment and Infection Control criteria. This program is essential in ensuring that the living environment for residents is safe and healthy. Effective pest control helps prevent infestations of insects and rodents, which can pose significant health risks, including the transmission of diseases and harming the well-being of vulnerable populations, especially in nursing care environments.

The pest control program should include regular inspections of the facility, prompt actions to address any pest issues, and treatments as necessary to keep the environment free of pests. It is fundamental to maintaining hygiene standards and protecting residents' health within the facility.

Other potential programs listed—such as safety training, employee satisfaction, and quality improvement—play vital roles in the overall operation of a nursing care facility but do not specifically address the direct concerns regarding the presence and management of pests in relation to infection control.