What type of program must the governing body adopt?

The governing body of a nursing care institution is required to adopt a quality management program to ensure the facility maintains high standards of care and services. Such a program focuses on systematically monitoring, evaluating, and improving the quality of care provided to residents. This is vital in a healthcare setting to comply with regulations and to enhance patient safety and satisfaction.

A quality management program includes various components such as performance improvement initiatives, monitoring clinical outcomes, and implementing best practices. It serves as a framework for identifying areas where care may be lacking or could be improved, ultimately leading to better health outcomes for residents.

While the other types of programs mentioned, like employee training, community outreach, and financial management, are also important for the overall operation of a nursing care institution, they do not specifically address the core need for continuous improvement in the quality of care delivered to residents, which is the primary focus of a quality management program.